Coworker.ai
Coworker.ai
Software Knowledge Management for Industry Teams
Software Knowledge Management for Industry Teams
Make institutional expertise searchable
Coworker.ai
Coworker.ai
Software Knowledge Management for Industry Teams
Make institutional expertise searchable
Powered by OM1
How Software Knowledge Management Solves Industry Gaps.
8+ hours saved per week.
Problem: Formal docs without context
Problem: Formal docs without context
Most knowledge systems store policies and templates while the context that drives decisions lives elsewhere. Coworker pulls client history, case outcomes, and expert rationale into search results so teams apply the right precedent rather than guess from a generic procedure.
Most knowledge systems store policies and templates while the context that drives decisions lives elsewhere. Coworker pulls client history, case outcomes, and expert rationale into search results so teams apply the right precedent rather than guess from a generic procedure.
Instant Customer Context.
Get the complete customer story in 15 seconds—not 15 minutes of digging through systems. Our OM1 AI connects every touchpoint from sales promises to engineering blockers to support escalations.
Problem: Experts are always interrupted
Hunting for tacit knowledge forces repeated interruptions and slows work. Coworker captures expert insights automatically from conversations and projects so teams get answers without pulling senior staff off high value work.
Predictive Churn Intelligence
Coworker continuously monitors the signals traditional CS platforms can't see: engineering conversations about your customer's implementation, sales discussions about renewals, support sentiment analysis, product engagement patterns, and cross-departmental communications.
Solution: Joined-up organizational memory
Solution: Joined-up organizational memory
OM1 creates a living company brain that tracks relationships, decisions and outcomes over time. Teams using Coworker access both explicit documentation and undocumented expertise in a single query, preserving institutional knowledge when people change roles.
Seamless Connector Sync
Coworker doesn't replace your CS stack—it makes Salesforce, HubSpot, and Zendesk exponentially smarter. Our platform connects via secure APIs to 50+ business applications including Slack, Jira, Google Workspace, GitHub, Intercom, Snowflake, and product analytics tools, feeding your existing CS workflows the cross-departmental intelligence they can't access on their own.
Outcome: Faster, safer decisions
Outcome: Faster, safer decisions
Access to precedent intelligence and client context reduces rework and speeds decision making. Clients report measurable productivity gains and lower costs when institutional memory becomes part of everyday workflows.
Seamless Connector Sync
Coworker doesn't replace your CS stack—it makes Salesforce, HubSpot, and Zendesk exponentially smarter. Our platform connects via secure APIs to 50+ business applications including Slack, Jira, Google Workspace, GitHub, Intercom, Snowflake, and product analytics tools, feeding your existing CS workflows the cross-departmental intelligence they can't access on their own.
Context
Key Capabilities and Use Cases
Most enterprise AI deliver simple answers and basic automations. Coworker can do complex work because it has deep context on your company.
Expert Knowledge Access and Question Deflection
Coworker finds expert answers across projects and conversations so frontline staff get the right guidance without interrupting senior experts. That reduces context switching and preserves rare expertise inside the organization.
Client Intelligence and Pre-meeting
Briefs
Before client calls teams pull a combined brief with relationship history, past decisions and relevant precedents. Coworker surfaces sensitivities and prior outcomes so conversations start with full context and fewer follow ups.
Precedent Intelligence for Complex
Decisions
Where Organizational Memory
Matters
When a case or deal is novel, Coworker shows similar past situations, what worked, and the reasoning behind choices. Teams can replicate successful approaches and avoid repeating known mistakes without manual research.
Regulatory and Compliance Context
Coworker links regulatory documents to how your team applied rules in previous cases so you see practical interpretations not just policy text. This helps maintain compliance while speeding practical decision making.
What Coworker can do
How OM1 Works in Practice
Coworker AI isn’t just another AI tool—it’s your smartest teammate. Ask it to answer tough questions, plan projects, or automate tasks across 25+ tools like Slack, Jira, and GitHub. This is AI that gets your business.
Coworker AI isn’t just another AI tool—it’s your smartest teammate. Ask it to answer tough questions, plan projects, or automate tasks across 25+ tools like Slack, Jira, and GitHub. This is AI that gets your business.
Connect: index your tools and data
Coworker connects to your existing apps and data sources without changing permissions. Setup takes less than a day for most teams and indexes historical content across Slack, Jira, email and document stores so search returns complete context.
Connect: index your tools and data
Coworker connects to your existing apps and data sources without changing permissions. Setup takes less than a day for most teams and indexes historical content across Slack, Jira, email and document stores so search returns complete context.
Connect: index your tools and data
Coworker connects to your existing apps and data sources without changing permissions. Setup takes less than a day for most teams and indexes historical content across Slack, Jira, email and document stores so search returns complete context.
Generate OM1: build living memory
OM1 synthesizes structured and unstructured signals into an organizational memory that tracks over 120 parameters. That memory surfaces client preferences, precedent outcomes and expert reasoning alongside formal documentation when you search.
Generate OM1: build living memory
OM1 synthesizes structured and unstructured signals into an organizational memory that tracks over 120 parameters. That memory surfaces client preferences, precedent outcomes and expert reasoning alongside formal documentation when you search.
Generate OM1: build living memory
OM1 synthesizes structured and unstructured signals into an organizational memory that tracks over 120 parameters. That memory surfaces client preferences, precedent outcomes and expert reasoning alongside formal documentation when you search.
Analyze: surface precedent intelligence
Use Search for quick answers and Deep Work for comprehensive briefs synthesizing documents, case histories and expert notes. Coworker uses multi-step reasoning to highlight what worked and why, not just where the policy lives.
Analyze: surface precedent intelligence
Use Search for quick answers and Deep Work for comprehensive briefs synthesizing documents, case histories and expert notes. Coworker uses multi-step reasoning to highlight what worked and why, not just where the policy lives.
Analyze: surface precedent intelligence
Use Search for quick answers and Deep Work for comprehensive briefs synthesizing documents, case histories and expert notes. Coworker uses multi-step reasoning to highlight what worked and why, not just where the policy lives.
Execute: reduce to-dos automatically
Beyond search, Coworker can draft messages, open tickets, and update project trackers so teams act on insights faster. Automation reduces manual handoffs while preserving audit logs and access controls required by regulated environments.
Execute: reduce to-dos automatically
Beyond search, Coworker can draft messages, open tickets, and update project trackers so teams act on insights faster. Automation reduces manual handoffs while preserving audit logs and access controls required by regulated environments.
Execute: reduce to-dos automatically
Beyond search, Coworker can draft messages, open tickets, and update project trackers so teams act on insights faster. Automation reduces manual handoffs while preserving audit logs and access controls required by regulated environments.
Integrations, Security and Compliance
Most enterprise AI deliver simple answers and basic automations. Coworker can do complex work because it has deep context on your company.
Connects to enterprise systems without permission elevation
Coworker integrates with common enterprise tools and indexes historical data without changing existing access policies. Integrations preserve role based controls so your knowledge remains governed by current permissions.
Connects to enterprise systems without permission elevation
Coworker integrates with common enterprise tools and indexes historical data without changing existing access policies. Integrations preserve role based controls so your knowledge remains governed by current permissions.
Connects to enterprise systems without permission elevation
Coworker integrates with common enterprise tools and indexes historical data without changing existing access policies. Integrations preserve role based controls so your knowledge remains governed by current permissions.
Enterprise-grade certifications and audits
Coworker is SOC 2 Type 2 certified, GDPR Compliant, and CASA Tier 2 Verified. Independent audits and strict encryption policies give leaders the transparency needed to adopt organizational intelligence safely.
Enterprise-grade certifications and audits
Coworker is SOC 2 Type 2 certified, GDPR Compliant, and CASA Tier 2 Verified. Independent audits and strict encryption policies give leaders the transparency needed to adopt organizational intelligence safely.
Enterprise-grade certifications and audits
Coworker is SOC 2 Type 2 certified, GDPR Compliant, and CASA Tier 2 Verified. Independent audits and strict encryption policies give leaders the transparency needed to adopt organizational intelligence safely.
Works alongside existing knowledge bases
Coworker enhances your knowledge stack instead of replacing it by linking the tacit intelligence that lives outside formal repositories back to documented procedures and templates.
Works alongside existing knowledge bases
Coworker enhances your knowledge stack instead of replacing it by linking the tacit intelligence that lives outside formal repositories back to documented procedures and templates.
Works alongside existing knowledge bases
Coworker enhances your knowledge stack instead of replacing it by linking the tacit intelligence that lives outside formal repositories back to documented procedures and templates.
Proof, Metrics and Customer Outcomes
Why Our Customers Love Us
Quantified impact
Customers report saving 8 to 10 hours per week per professional by accessing precedent intelligence and client context directly. Those efficiency gains translate to lower operational costs and faster client responses.
Quantified impact
Customers report saving 8 to 10 hours per week per professional by accessing precedent intelligence and client context directly. Those efficiency gains translate to lower operational costs and faster client responses.
Quantified impact
Customers report saving 8 to 10 hours per week per professional by accessing precedent intelligence and client context directly. Those efficiency gains translate to lower operational costs and faster client responses.
Productivity and cost benefits
Organizations see productivity increases and reduced expertise bottlenecks. For example, teams using Coworker report measurable velocity improvements when institutional memory is immediately available during casework.
Productivity and cost benefits
Organizations see productivity increases and reduced expertise bottlenecks. For example, teams using Coworker report measurable velocity improvements when institutional memory is immediately available during casework.
Productivity and cost benefits
Organizations see productivity increases and reduced expertise bottlenecks. For example, teams using Coworker report measurable velocity improvements when institutional memory is immediately available during casework.
Who trusts Coworker
Coworker is in production with 25 plus enterprise customers across regulated industries. Those teams rely on OM1 to preserve expertise and to surface precedent intelligence when it matters most.
Who trusts Coworker
Coworker is in production with 25 plus enterprise customers across regulated industries. Those teams rely on OM1 to preserve expertise and to surface precedent intelligence when it matters most.
Who trusts Coworker
Coworker is in production with 25 plus enterprise customers across regulated industries. Those teams rely on OM1 to preserve expertise and to surface precedent intelligence when it matters most.
Explore KMS use cases:
What people say
Customers love Coworker.
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
Getting Started
Setup in minutes.
Save hours.
It takes less than 1 day to get up and running with Coworker.
FAQ
Frequently Asked Questions
What is Software Knowledge Management in the context of Coworker?
How does Coworker connect to existing knowledge bases and apps?
Coworker integrates with your current stack and indexes data across Slack, Jira and common document stores without changing permissions. The system respects existing access controls while building OM1 so searches return consolidated context from multiple sources in one view.
How long does setup take and what does indexing require?
How does Coworker protect sensitive data and ensure compliance?
Will Coworker replace our current knowledge management system?
What is Software Knowledge Management in the context of Coworker?
How does Coworker connect to existing knowledge bases and apps?
Coworker integrates with your current stack and indexes data across Slack, Jira and common document stores without changing permissions. The system respects existing access controls while building OM1 so searches return consolidated context from multiple sources in one view.
How long does setup take and what does indexing require?
How does Coworker protect sensitive data and ensure compliance?
Will Coworker replace our current knowledge management system?
Do more with Coworker.
Coworker
Make work matter.
Coworker is a trademark of Village Platforms, Inc
SOC 2 Type 2
GDPR Compliant
CASA Tier 2 Verified
Company
2261 Market St, 4903 San Francisco, CA 94114
Alternatives
Do more with Coworker.
Coworker
Make work matter.
Coworker is a trademark of Village Platforms, Inc
SOC 2 Type 2
GDPR Compliant
CASA Tier 2 Verified
Company
2261 Market St, 4903 San Francisco, CA 94114
Alternatives
Do more with Coworker.
Coworker
Make work matter.
Coworker is a trademark of Village Platforms, Inc
SOC 2 Type 2
GDPR Compliant
CASA Tier 2 Verified
Company
2261 Market St, 4903 San Francisco, CA 94114
Alternatives