Why teams choose Coworker over Sana

Both platforms connect to your tools, record meetings, and offer AI agents. The key difference is autonomy: Coworker runs 24/7 cloud agents that execute on their own, updating your CRM, creating tickets, and sending follow-ups after every meeting without a single prompt. Sana offers excellent knowledge retrieval and user-triggered workflows. Sana is search-and-workflow-first. Coworker is execution-first.

Yes. Sana has a no-code agent builder with multi-step workflows, branching logic, and connections to 100+ apps. Sana agents can act in Salesforce, Slack, Jira, and other tools when triggered. Workday's March 2026 launch of Sana from Workday added a Self-Service Agent with 300+ skills for HR and Finance tasks. The key distinction is that most Sana workflows are initiated by a user; Coworker agents run autonomously on schedules and event triggers, around the clock.

Workday completed the acquisition of Sana in November 2025. Sana now operates as part of Workday and offers deep Workday HCM and Finance integrations. This is a real strength for teams already on Workday. It also means Sana's roadmap is increasingly tied to the Workday ecosystem, while Coworker remains an independent cross-platform AI layer built for sales, CS, product, and support teams across any stack.

Coworker onboards with a dedicated team, agents start working as soon as your tools are connected, with no professional services engagement required to get value. The onboarding team supports enterprise rollout where you need it. Sana's published case studies reference weeks to first rollout, and their enterprise plan includes a dedicated deployment lead and change management model, which adds structure but also time.

Yes. Coworker is SOC 2 Type II certified, GDPR compliant, and CASA Tier 2 verified. All data respects existing permission models, is encrypted at rest and in transit, and is never used to train AI models. Enterprise customers get SSO, RBAC, and a dedicated security review. Sana additionally holds ISO 27001 certification, which may matter for specific EU or regulated-industry requirements.