Why teams choose Coworker over Dust

Both platforms build AI agents connected to your organization's data. Dust is a strong agent builder for technical teams who want control over prompt design and data source configuration. Coworker differentiates with OM2 organizational memory that pre-synthesizes context across 120+ dimensions, a native meeting notetaker with automatic follow-ups, and a dedicated onboarding team that delivers agents working for you in minutes.

Dust retrieves relevant context from connected data sources at query time, assembling context dynamically. Coworker's OM2 is a persistent knowledge graph built across your organization over time, mapping accounts, relationships, decisions, and patterns. OM2 provides pre-synthesized understanding rather than retrieval-on-demand.

Dust does not include a native meeting notetaker. You can connect meeting transcript data as a source, but recording, summarizing, and auto-acting on meetings, including CRM updates and ticket creation, is not native. Coworker includes meeting intelligence as a first-class feature.

Dust is largely self-serve: you configure data sources, write agent prompts, and build workflows internally. Coworker provides a dedicated onboarding team that delivers agents working for you in minutes and completes full setup in 2-5 days. For enterprises who want production AI faster, Coworker's managed approach reduces time to value significantly.

Yes. Coworker is SOC 2 Type II certified, GDPR compliant, and CASA Tier 2 verified. All data is encrypted, respects existing permission models, and is never used to train AI models. Enterprise customers get SSO, RBAC, and a dedicated security review.