Consider you need a company policy fast, but an internal search returns pages of irrelevant files. In any Knowledge Management Strategy, the tool you pick for enterprise search and knowledge discovery shapes how quickly people find answers and how well teams use stored information.

This guide compares Glean alternatives, including enterprise search platforms, knowledge base tools, semantic search engines, knowledge graph solutions, unified search systems, and AI search options, so you can weigh cost savings, faster deployment, and advanced AI workflow needs. Which features matter most to you as you look for a better Glean replacement?

Coworker offers enterprise AI agents that speed deployment, lower costs, and make AI-driven workflows simple so teams get more relevant search results and faster answers. It plugs into your knowledge repository and improves document search, content indexing, and internal search without long projects.

Summary

• AI-powered enterprise search can cut user search time by about 30%, but faster retrieval alone often stops at finding answers rather than carrying context forward into execution.  

• Despite broad deployment at scale, with some platforms used by over 1,000 enterprises, more than 50% of companies are considering switching to alternatives by 2025, indicating gaps between discovery and ongoing work needs.  

• Search accuracy is a significant pain point, with over 70% of users reporting dissatisfaction in a 2025 survey, which drives compensatory rituals such as manual verification, duplicate documents, and extra meetings.  

• Implementation friction slows ROI, with reported setup times about 30% longer in some cases and pricing roughly 25% higher than comparable tools, causing pilots to stall and teams to revert to manual processes.  

• Evaluate vendors with repeatable tests, for example, a 100-query role-specific suite tracking top-3 precision and percent of queries needing manual follow-up, and verify that permission changes propagate in minutes rather than days.  

• Coworker's enterprise AI agents address this by preserving evolving context across connectors and automating multi-step workflows so discovery maps directly into completed work with provenance and approval trails.

Table of Content

• 12 Best Glean Alternatives and Competitors

• What is Glean?

• Why Do You Need a Glean Alternative?

• Features to Consider When Choosing a Glean Alternative

• Book a Free 30-Minute Deep Work Demo.

12 Best Glean Alternatives and Competitors

These twelve alternatives map the market into three practical buckets: search-first platforms that optimize discovery, conversational agents that handle outreach and qualification, and enterprise AI agents that both remember context and take action. Below, I list each product, what it does differently, where it fits, and the tradeoffs you should expect when you need execution rather than just discovery.

For quick reference, there are curated roundups like Capacity and 12 alternatives, and an industry signal that Unleash.so: over 50% of companies are considering switching from Glean to alternative solutions by 2025.

1. Coworker

Coworker represents a pioneering enterprise AI agent that goes beyond basic assistance to function as an intelligent teammate, leveraging its proprietary OM1 Organizational Memory technology for deep company-wide recall across teams, projects, customers, and processes. This system tracks over 120 organizational parameters over time, enabling context-aware support that understands roles, priorities, and evolving decisions while executing multi-step tasks across more than 25 enterprise apps without custom coding. Unlike traditional tools limited to simple queries, Coworker supports complex research, planning, and automation across Search, Deep Work, and Chat, delivering proactive insights and reducing time spent on information synthesis by up to 60%.​

Key Features

• OM1 Organizational Memory for instant access to company knowledge and cross-functional insights

• Multi-step task execution across 25+ apps like Slack, Jira, and GitHub

• Three modes: Search for semantic retrieval, Deep Work for analysis and deliverables, Chat for real-time context switching

• Temporal tracking of projects, decisions, and relationships for proactive alerts

• Secure integrations with OAuth and respect for existing permissions

Pros

• Cuts weekly time waste by 8-10 hours per user through automated synthesis and execution

• Enterprise-grade security with SOC 2 Type 2, GDPR, and no permission elevation

• Rapid 2-3 day deployment versus weeks for competitors, at competitive per-user pricing

• Boosts productivity by 14% with relationship intelligence and action-taking capabilities

• Outperforms general AI and search tools by handling complex work across departments

Best For

Sales and customer success teams needing pipeline intelligence, deal acceleration, and personalized content; engineering groups requiring automated documentation, codebase onboarding, and workflow automation; plus department heads seeking team performance gains without siloed solutions.

2. Docket

Docket is an advanced enterprise digital sales assistant powered by GenAI, designed to help sales teams efficiently handle complex queries from prospects and routine sales operations. It learns from a wide range of internal company knowledge sources, including meeting recordings and Slack conversations, to provide precise insights into objection handling, competitor trends, and sales best practices. Docket distinguishes itself by supporting multilingual interactions and automating repetitive tasks, such as filling out RFPs and RFIs, significantly boosting sales productivity.

Key Features

• Instant, accurate answers to complex sales and product questions

• Multilingual query understanding and response capabilities

• Automates RFP and RFI completion to save time

• Integrates with sales enablement tools like Seismic and Highspot

• Extensive search within Slack threads for relevant, verified info

3. Coveo

Coveo AI accelerates sales productivity by enabling reps to quickly search for and validate sales assets, such as collateral and proposals, via 55+ data source connectors. It leverages machine learning to provide contextually relevant content throughout different sales cycle stages. Although powerful, Coveo is better suited for larger organizations due to its cost and reliance on the Coveo Cloud platform.

Key Features

• Personalized content delivery based on sales cycle stage

• Contextual and relevant search results for diverse queries

• Analytics dashboard to track sales team search behavior

• Supports connectivity with numerous data sources

• Machine learning optimizes search relevance over time

4. Guru

Guru is a GenAI-driven enterprise search solution designed to keep sales teams updated with the most relevant information. It excels in semantic search, ensuring that queries return the most meaningful data, and facilitates easy document creation, sharing, and organization. Its user-friendly interface simplifies adoption across organizations.

Key Features

• Privately trained AI model tailored for each company’s sales context

• Semantic search functionality for deep understanding of queries

• Easy implementation and intuitive user interface

• Centralized document creation and sharing capabilities

• Up-to-date knowledge suggestions through AI-powered prompts

5. Tribble

Tribble is an AI digital sales engineer focused on delivering technical product answers to sales teams in real time, accessible via Slack or Microsoft Teams. It uniquely combines internal knowledge source searches with web research to provide the freshest information, alongside time-saving features such as RFP automation.

Key Features

• Real-time, on-demand technical product guidance

• Searches both internal knowledge bases and external web data

• AI adapts quickly to new sales use cases and information

• RFP automation saves considerable team effort

• Accessible through common team collaboration tools like Slack and Teams

6. Gong.io

Gong uses GenAI to analyze customer conversations, providing sales teams with actionable insights, including predicted outcomes, pain points, and recommended next steps. It drastically reduces the time needed to review calls by auto-generating call summaries and integrating smoothly into sales workflows.

Key Features

• AI-generated call outlines and insights to save time

• Answers custom questions based on call dialogues

• Integrates easily with existing sales tools and workflows

• Enhances pipeline visibility through conversation analysis

• Automates the attachment of key call data to CRM

7. Bloomfire

Bloomfire is a robust AI platform for knowledge management, emphasizing superior enterprise search capabilities powered by techniques such as intent recognition and large language models. It supports semantic search and deep indexing to centralize information from various sources, including audio and video files, and transcribes them to highlight relevant snippets. This setup enables sales teams to access instant, precise answers, enhancing overall efficiency despite occasional result inaccuracies noted in user feedback.

Key Features

• Quick retrieval of company knowledge through intelligent search

• Transcribes and searches within audio/video content effectively

• User-friendly design suitable for beginners

• Semantic search improves result relevance

• Deep indexing ensures comprehensive data coverage

8. Emma

Emma is a customizable GenAI digital assistant that connects to business data and tools, enabling teams to create tailored chatbots using OpenAI's GPT-3.5 foundation. It self-trains through interactive questioning to handle tasks such as data searches, email drafting, and competitor reviews, thereby streamlining decision-making processes. While versatile, it may require improvements to its interface for broader appeal.

Key Features

• Self-training mechanism via customized questions for rapid readiness

• Connects with collaboration, sales, and analytics platforms

• Supports tasks like personalized emails and market analysis

• Builds custom assistants from core AI technology

• Provides quick access to obscured business insights

9. Conversica

Conversica employs GenAI for conversational intelligence, mimicking human interactions to engage prospects across channels like email and websites through its revenue digital assistant. It automates lead qualification, outreach, and meeting scheduling with pre-built, adaptable conversation templates. Teams benefit from time savings, though some note limitations in conversation editing and language support.

Key Features

• Auto-replies to inbound leads with natural dialogues

• Automates outreach, qualification, and appointment setting

• Extensive library of customizable conversation scripts

• Engages prospects via multiple communication channels

• Learns and adapts from interactions for better results

10. Claude AI

Claude AI, developed by Anthropic, provides reliable GenAI assistance for sales tasks such as transcript analysis and trend identification from uploaded data. It generates contextually accurate text and visuals without common hallucinations, making it suitable for quick, engaging responses. Expansion into more sales-specific training would further strengthen its position.

Key Features

• Produces natural, context-aware, and captivating outputs

• Minimal risk of inaccurate information generation

• Simple operation with fast response times

• Handles analysis of calls and knowledge trends

• Supports text and visual content creation

11. Elastic Search

Elasticsearch enables large language models to query vast databases rapidly, making it ideal for sales teams that need versatile AI options like assistants and analytics. It unifies diverse data sources for efficient searching and supports data-driven choices through observability features. Non-technical users may face a steeper onboarding due to its complexity.

Key Features

• Scales to manage massive enterprise data volumes

• Combines multiple sources into a single search interface

• Delivers exact query outcomes

• Includes AI tools like assistants and observability

• Facilitates analytical decision-making

12. Lucidworks Fusion

Lucidworks Fusion stands out as a sophisticated enterprise search platform enhanced by top-tier large language models, enabling sales teams to capture user intent and prioritize high-quality leads precisely. It offers flexibility by allowing integration with preferred LLMs, unlocking advanced capabilities such as competitor insights, search performance tracking, and content optimization analysis. This makes it a strong choice for data-secure environments, though its higher costs and complexity may challenge smaller teams.

Key Features

• Secure extraction and handling of data via LLMs

• Integrates with any chosen LLM for tailored AI functions

• Analyzes competitors and identifies content weaknesses

• Tracks search analytics for performance improvements

• Enhances lead differentiation through intent recognition

Most teams handle knowledge by bolting search onto existing stacks because it feels immediate and low friction, especially early in growth. The familiar approach works for discovery but fragments when answers need to become actions, creating repeated context handoffs and delayed follow-through. Platforms like enterprise AI agents provide the bridge, centralizing signals, preserving temporal context, and automating multi-step work so that discovery flows into execution with fewer manual touches.

Think of these tools as different kinds of shop equipment: some sharpen your saw, some catalog your inventory, and a few will actually cut the lumber for you while you plan the build. Each product on this list picks one of those jobs; choose according to whether you need precise search, conversational reach, or a memory-plus-action engine that reduces handoffs and speeds delivery.

Which one you pick matters less than the question you ask first: do you need answers now, or do you need the system to carry context forward and act on it?  

What that persistent tradeoff hides is worth seeing next.

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What is Glean?

Glean is a powerful, AI-first enterprise search that surfaces precise answers fast and tailors results to a user’s role and context. Still, it stops at discovery rather than carrying work forward into execution. You get cleaner, faster retrieval and summaries, yet the downstream handoff, turning found information into completed tasks and persistent company memory, still needs human orchestration or additional tooling.

How does Glean search feel so fast?

Glean connects broadly and ranks with context, using real-time indexing and a knowledge graph that links people, documents, and interactions. It applies generative summarization to long documents, so you see the point without reading the whole thing, and intelligent recommendations nudge you toward relevant contacts and threads, according to Glean Blog. Glean's AI-powered search reduces search time by 30%, which explains why teams notice immediate productivity gains after rollout.

Why do organizations pick Glean at scale?

Many mid-size and large organizations adopt Glean because it fits into existing stacks with minimal behavioral change, search is a familiar interaction, and adoption curves are short. The breadth of customers reflects that appeal, as highlighted by Glean Blog. Glean has been adopted by over 1,000 enterprises worldwide, showing it’s become a mainstream option for companies seeking faster discovery.

When does discovery stop being enough?

This challenge appears across product and sales teams: discovery answers a single question, but projects require carrying context forward through decisions, approvals, and multi-step work. It feels exhausting when you find the right document in minutes, then spend hours re-explaining scope, past decisions, or which version to use. The failure mode is predictable; it appears as duplicated context, delayed handoffs, and task drift when more than two or three people must act on the information.

Most teams handle this with familiar workarounds, and that is the pattern I see.

Most teams keep using search plus emails or chat because it requires no new process. That works early, but as stakeholders multiply and tasks become chained, context fragments, timelines slip, and follow-through stalls. Solutions like enterprise AI agents provide the bridge, centralizing memory and automating steps so discovery leads to action rather than another meeting.

What should you watch for during evaluation?

Ask how the product preserves context beyond the query. Test whether it can carry threads forward into action, integrate with your approval and ticketing flows, and maintain audit trails for compliance. Also, stress-test permissions on mixed-source data to ensure results respect access controls at scale. In practice, the difference between a search tool and a work-oriented agent shows up in how often you need to copy-paste context between apps, and how many manual handoffs still exist after deployment.

How do I think about fit, without overselling?

Treat Glean as a best-in-class discovery layer. If your primary problem is slow, noisy search across many apps, it will likely deliver immediate wins. If your bottleneck is execution, orchestration, or long-term organizational memory, you should expect to layer additional capabilities that automate multi-step flows and preserve evolving context. Picture Glean like a high-powered metal detector on a crowded beach: it finds the coin quickly, but it does not dig, catalogue, and store the collection for you.

That convenience is valuable, but it raises a question you cannot ignore.

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Why Do You Need a Glean Alternative?

You need a Glean alternative when discovery stops shortening cycles and starts creating work you still have to do manually; a search that does not preserve context or drive action becomes a new handoff. When teams must reassemble decision history, confirm accuracy, or wait weeks for a full rollout, the net gain from discovery disappears.

What hidden costs pile up when search returns are unreliable?

When results lack precision, people build compensating rituals, like manual verification threads, duplicate documentation, or sending screenshots across channels. A 2025 eesel AI Blog report found that over 70% of users reported dissatisfaction with Glean's search accuracy, showing how common that frustration is, and the real cost shows up as daily interruptions and repeated context reconstruction that eat into focused work. In practical terms, those interruptions fragment time blocks, increase error rates on tickets, and force repeated clarifying meetings that feel avoidable.

How does implementation friction affect speed to value?

Slow onboarding is not just annoying; it also delays ROI and increases change resistance among early adopters. According to a 2025 eesel AI Blog analysis, Glean's setup time is reported to be 30% longer than its competitors. It captures a familiar failure mode: long setup windows mean pilot momentum dies before integrations and governance are proven. The consequence, seen across midsize deployments, is that pilot teams revert to spreadsheets and Slack threads while the tool sits idle.

Why do these problems amplify as teams grow?

Early on, search-first tools feel enough because a handful of people can reassemble context by talking. As stakeholders grow past a single project and work moves across functions, the cost becomes systemic, not anecdotal. After six months of cross-team use, you begin to see predictable failure points: stale context, duplicated edits, and a rising number of orphaned tasks that no one owns. That pattern signals a gap between discovery and execution, not merely a tuning problem.

Most teams keep using search plus chat because it is familiar and low friction, but that familiarity hides a slow drain.

Most teams manage approvals and answers through messages and documents because it requires no new process. That approach works when projects are small, but as approvals and stakeholders multiply, context fractures across places, and decisions take longer. Platforms like Coworker provide an alternative path, centralizing organizational memory across connected apps, preserving the evolving context, and automating chained steps so findings become completed work rather than another handoff.

What practical signals should you watch for when evaluating a replacement?

Look for measurable signs, not feelings: repeated clarifying questions after a search, tickets reopened for missing context, a rising volume of file versions, or pilots that stall during connector setup. Test whether search results can be mapped to actions with audit trails, whether large files are searchable beyond metadata, and whether the tool can keep language and jargon from breaking relevance. These checks expose whether you are buying a discovery or an engine that can close work loops.

Think of it this way: a fast search that does not preserve context is like a postal service that delivers a letter but forgets the return address, leaving you to finish the conversation yourself. That missing link is why teams shift from pure search tools to systems that remember and execute.

Coworker transforms your scattered organizational knowledge into intelligent work execution through our breakthrough OM1 (Organizational Memory) technology that understands your business context across 120+ parameters. Unlike basic AI assistants that just answer questions, Coworker's enterprise AI agents actually get work done, researching across your entire tech stack, synthesizing insights, and taking actions like creating documents, filing tickets, and generating reports. With enterprise-grade security, 25+ application integrations, and rapid 2-3 day deployment, we save teams 8-10 hours weekly while delivering 3x the value at half the cost of alternatives like Glean. Whether you're scaling customer success operations or streamlining HR processes, Coworker provides the organizational intelligence your mid-market team needs to work smarter, not harder. Ready to see how Coworker can transform your team's productivity? Book a free deep work demo today to learn more about our enterprise AI agents!

That friction looks solved on paper, until you test whether answers actually become completed work.

Features to Consider When Choosing a Glean Alternative

You want features that prove a platform will maintain high relevance, maintain tight governance, and keep work flowing forward long after the pilot ends. Focus less on splashy demos and more on measurable behavior: relevance over time, connector reliability, admin ergonomics, and the real cost of ownership.

Automated Knowledge Management

A central feature to consider in a Glean alternative is automated knowledge management. The ideal tool should function as a unified hub for all sales collateral, ensuring that content is always current, organized, and easily accessible. This centralization allows sales teams to recommend relevant, company-wide knowledge, facilitating quicker, more effective decision-making and interactions.

Conversational Intelligence

Modern alternatives must go beyond simple recording and transcription of sales calls. Look for tools that leverage advanced conversational intelligence to extract actionable insights, such as common challenges prospects face and pricing objections. Such insights enable sales teams to tailor their approaches with precision and improve overall sales effectiveness.

Integration with Existing Tools

An essential consideration is how well the AI tool integrates with your existing technology ecosystem. Each AI platform may differ in API support, compatibility with current tech stacks, and operational requirements. Smooth integration ensures that the AI tool fits smoothly into your team’s workflow without disruption, maximizing adoption and utility.

Scalability and Performance

Assess how the AI tool scales with growing demand and expanding knowledge bases. A good alternative should handle increased workloads effortlessly, allowing your knowledge management system to grow alongside your business while maintaining speed, accuracy, and reliability.

Personalization and Content Recommendation

Choose a tool that intelligently recommends the right content to sales representatives based on deal context or prospect behavior. Personalization at scale accelerates content delivery and improves engagement by aligning content with specific customer needs or sales-cycle stages.

Predictive Analytics and Lead Scoring

Advanced AI alternatives often include predictive lead scoring and sales forecasting features. These tools analyze data to prioritize leads with the highest conversion potential and provide reliable sales forecasts, helping teams focus efforts effectively.

Ease of Use and Adoption

User experience matters greatly. The best tools offer intuitive interfaces that require minimal training, shortening the learning curve and encouraging widespread adoption across sales teams. Accessibility and simplicity can significantly impact overall productivity.

Automation and Data Enrichment

Look for sales tools that automate routine tasks such as logging communications, updating CRM entries, and enriching data with relevant customer insights. This automation reduces manual effort and errors, allowing sales reps to concentrate on high-value activities.

Security and Access Control

Given the sensitive nature of sales data, verify that the tool provides robust security features and granular controls over user permissions. Safeguarding company knowledge and restricting access as needed are crucial for compliance and trust.

Workflow and CRM Integration

Ensure that the alternative supports real-time integration with your existing CRM and other sales applications. Such integration aligns data flow, keeps records up-to-date automatically, and provides a holistic view of customer interactions within familiar platforms.

How do you measure search relevance and accuracy over time?

Set a repeatable test suite before you buy: 100 role-specific queries, a mix of edge cases, and real sales or product questions pulled from recent tickets. Track top-3 precision and the percent of queries that require manual follow-up, then rerun monthly to detect drift. Add qualitative checks, such as short in-app satisfaction prompts and quarterly relevance audits conducted by subject matter experts. Those signals tell you whether the search is solving problems or creating extra verification work.

What should you expect from connectors and indexing?

Require vendors to show mean time to index, index freshness under load, and failure modes for common APIs. Test connectors by rotating credential permissions, altering file metadata, and pushing malformed documents to see whether the index silently drops items or raises clear errors. Demand automatic connector health dashboards and a documented rollback plan for schema or API changes, because brittle integrations turn a search product into a maintenance project.

Which admin, governance, and audit controls matter?

Look for role-based access with fine granularity, real-time permission propagation, and immutable audit logs that include who saw what and when. Ask for exportable compliance reports that map queries to data sources and user consent, and verify data residency and encryption options for your regions. A useful metric is the time it takes to revoke access across systems after a role change, aiming for minutes, not days.

How should you test for operational resilience and observability?

Require SLAs for connector uptime, indexing latency, and incident response times, plus a runbook that shows how the vendor escalates and resolves outages. Simulate common incidents, for example, a mass permission change or a suspended third-party app, and watch whether search results degrade gracefully or fail open. You want logs that let your SREs trace a bad result from query to source file within a single pane.

What does admin experience imply for the total cost of ownership?

Beyond headline price, measure the hours your team spends on setup, tuning, and governance in month one and month six. Ask for a migration plan that includes automated mapping of content types, version reconciliation tools, and bulk permission translation to avoid manual surgery. A second-order cost is lost productivity while your team cleans up relevance issues; quantify that risk and price it into the decision.

Most teams manage change with familiar hacks because they feel low-friction. That works until onboarding creeps, connectors break, and the platform becomes another tool that needs babysitting. As a result, pilot momentum stalls and early adopters revert to manual threads, which is expensive and demoralizing.

Platforms like enterprise AI agents provide a different path, centralizing connectors, preserving evolving context, and automating chained work so discoveries become completed tasks instead of new tickets. Teams find that these capabilities compress approval cycles, reduce repeated handoffs, and keep audit trails intact while scaling across apps and teams.

Practical checks you can run in a demo

Bring three real problems, not generic queries. How long does it take for a search result to map into an actionable item with full provenance and required approvals? Measure how quickly a permissions change propagates, and count how many clicks it takes an admin to find a flagged data leak. Those simple, repeatable tests separate polished demos from production-ready platforms.

Remember to weigh setup friction against long-term run costs, because a slow launch often means a stalled ROI; according to eesel AI Blog, 2025, "Glean's setup time is reported to be 30% longer than its competitors, which delays pilots and increases churn risk. Also factor in pricing, since a higher sticker price compounds over multi-year deployments, as noted by eesel AI Blog (2025). Glean's pricing is 25% higher than similar tools, which increases the total cost of ownership for comparable feature sets.

Most of these checks are mechanical, but one is human: how quickly your team trusts results enough to stop double-checking them. Treat that trust as a metric, and measure it with adoption rates for action creation and the decline in verification threads over three months.

Think of the right platform as a conductor, not just a music library, keeping every instrument in time and letting the orchestra play without constant direction.  

Something in the demo you schedule will either confirm the conductor exists or prove you need a new score.

Book a Free 30-Minute Deep Work Demo.

Most teams default to stitching answers across apps because it feels faster, but that habit leaves projects half-finished and wastes time as people reassemble context. If you want work to actually reach completion, consider platforms like Coworker and schedule a short hands-on demo so we can show how an enterprise AI agent stays with the task and turns discovery into done.

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