Organizational Memory · Enterprise

The memory layer that makes agents actually work

Tool calling is slow, sequential, and stateless. OM1 gives agents instant, structured, permission-aware recall across your entire organization.

Organizational Memory

Knowledge Graph
PersonCustomerProjectDealThemeDocument
Tool Calling + Organizational Memory

Tool calls give agents hands. OM1 makes agents intelligent.

Coworker agents pair tool calling through MCP and CLI with organizational memory through OM1. Tool calls handle actions and fine-grained data. OM1 handles synthesized recall — fast, structured, and compounding over time.

Speed

Tool Calling Alone

Sequential API calls. Each tool call is a round-trip. Latency compounds.

With OM1

OM1 provides instant synthesized recall. Tool calls pair with the graph for fine-grained data.

Cost

Tool Calling Alone

Multiple LLM calls to plan, call, and synthesize. Tokens add up fast.

With OM1

Graph pre-narrows context so the LLM sees only what’s relevant. Tool calls stay precise.

Memory

Tool Calling Alone

Stateless. Agents re-discover the same context every session.

With OM1

OM1 compounds context over time. Tool calls extend it with real-time actions.

Accuracy

Tool Calling Alone

Agents guess which tools to call and in what order. Wrong calls waste time.

With OM1

OM1 provides the full picture. Tool calls execute with precision, not guesswork.

What This Unlocks

Why agents with organizational memory outperform

The difference between a demo agent and one that runs your business.

Sub-Second Recall

Speed is the difference between useful and usable

Agents need context in milliseconds, not seconds. Graph traversal delivers structured recall fast enough for real-time agent loops.

Entity-Aware Context

Agents reason about your business, not just documents and data

Customers, people, projects, and deals are first-class nodes — agents get structured context, not raw text or API responses.

Dramatically Lower Cost

Graph ranking before LLM calls

The graph narrows context before any model sees it. Agents use fewer tokens and get more accurate results.

Pre-Synthesized Context

The full picture, without the tool call chain

Tool calling discovers context slowly and misses connections. OM1 pre-synthesizes and learns — agents get the complete picture instantly.

Relevancy-Ranked Recall

Not just matching — ranking what matters

Graph algorithms score context by proximity, recency, entity centrality, and relationship strength. Agents get the most relevant information first.

Enterprise-Grade Permissions

Every agent respects every boundary

Permission-aware traversal built into the architecture. Different users, different agent responses.

How It Works

How OM1 learns your business

Your data flows through four stages — continuously, incrementally, with zero configuration — so agents always have the full picture.

STAGE 01

Entity Discovery

Mapping your world

Connect your tools and OM1 discovers entities — people, companies, projects, deals — across 100+ apps. Relationships mapped from day one.

STAGE 02

Indexing & Decomposition

Breaking knowledge into atoms

Documents, messages, and tickets are decomposed into atomic facts, enriched with entities and relationships, then indexed for instant retrieval.

STAGE 03

Graph Augmentation

Building the knowledge graph

Algorithms identify high-importance nodes, compute centrality scores, and pre-generate summaries. The graph grows denser with every piece of data.

STAGE 04

Pattern Detection

Surfacing what matters

Automatically surfaces emerging patterns, trends, and risks across your organization. No manual tagging required.

Trust & Security

Built to be enterprise-ready

Security, privacy, and compliance are not add-ons – they're foundational to every layer of the platform.

SOC 2 Type IIVia Secureframe
GDPREU data protection
CASA Tier 2Cloud app security

Permissions & Access Control

  • Role-based access controls (RBAC) with granular permission sets
  • Enterprise SSO via SAML 2.0 and OIDC
  • Multi-factor authentication enforced at every level
  • Scoped API keys with configurable rate limits

Security & Encryption

  • AES-256 encryption at rest, TLS 1.3 in transit
  • Zero-trust network architecture
  • Regular penetration testing by independent firms
  • Vulnerability disclosure and responsible patching

Privacy & Data Governance

  • Your data is never used to train models
  • Regional data residency – choose where data lives
  • Data retention policies and automated purge controls
  • Full data processing agreements (DPA) available

Scale & Reliability

  • 99.9% uptime SLA backed by enterprise agreements
  • Multi-region, multi-cloud infrastructure
  • Horizontal auto-scaling for peak workloads
  • Disaster recovery with <1hr RPO, <4hr RTO

Controls & Oversight

  • Human-in-the-loop approval gates for sensitive actions
  • Complete audit trails – every agent action logged
  • Real-time monitoring dashboards and alerting
  • Configurable guardrails, rate limits, and kill switches

Deployment Flexibility

  • Cloud, private cloud, or on-premise deployment
  • VPC peering and private endpoints supported
  • Air-gapped environments for regulated industries
  • Bring your own model (BYOM) support

FAQ

Frequently asked questions

OM1 is Coworker's proprietary knowledge graph that gives AI agents instant, structured, permission-aware recall across your entire organization. It maps people, projects, deals, and relationships across 120+ dimensions – making AI agents accurate and context-aware without slow, sequential tool calls.

RAG (retrieval-augmented generation) does slow sequential lookups that miss relationships. OM1 builds a persistent knowledge graph from all your connected tools, enabling instant recall with full organizational context. Agents using OM1 answer questions in milliseconds instead of seconds, with far higher accuracy.

Yes. OM1 is fully permission-aware. Every piece of information stored respects the access controls from the source system. Users and agents can only recall data they are already authorized to see in Salesforce, Slack, Google Drive, and other connected tools.

OM1 ingests data from all 100+ Coworker integrations including Salesforce, Slack, Jira, Google Drive, HubSpot, Confluence, Notion, Gong, Zoom transcripts, and more. It continuously updates as new data flows through your connected tools.

OM1 organizational memory is available on Enterprise plans. It is the intelligence layer that powers Coworker Agents, Chat, and Customer Intelligence for large organizations. Contact Coworker to discuss Enterprise pricing and a 48-hour proof of concept.

Give your agents the memory they need

OM1 is available for enterprise customers. Talk to us about what it unlocks for your team.