Turn fragmented data
into coordinated action.
Customer support, vendor ops, and demand planning — connected across every channel and system you run.
Issued 45 refunds totaling $12,340
Flagged 3 suspected abuse patterns
Queued 71 items for restocking
Customer Ops agent
Returns Processor
80% auto-processed
Issued 45 refunds totaling $12,340
Flagged 3 suspected abuse patterns
Queued 71 items for restocking
Customer Ops agent
Returns Processor
80% auto-processed
of returns auto-processed
fewer stockouts
faster support resolution
margin recovery from markdown optimization
See Retail & E-commerce agents in action.
Real workflows with tool requests, reasoning steps, and approval gates – exactly how they run in production.
AI agents for every Retail & E-commerce workflow
Purpose-built agents that understand your industry's tools, terminology, and compliance requirements.
Customer Service
Order & returns automation
Order status inquiries, return requests, and refund processing handled end-to-end — escalating only complex cases.
Smart ticket routing
Incoming support tickets classified by type, urgency, and required expertise — routed to the right team instantly.
Product recommendation support
Customer queries answered with personalized product recommendations based on purchase history and browsing behavior.
Support volume forecasting
Seasonal spikes, promotion-driven surges, and trending issues predicted — so staffing matches demand.
Product & Catalog Operations
Product information management
Product descriptions, specifications, and images synchronized across all channels from a single source of truth.
Multi-channel content adaptation
Product listings optimized per marketplace (Amazon, Shopify, wholesale) — format, tone, and SEO tailored automatically.
Catalog categorization
New products automatically categorized, tagged, and attributed based on product data and existing taxonomy rules.
Performance analytics
SKU-level performance across channels synthesized into actionable reports — identifying winners, underperformers, and opportunities.
Supply Chain & Inventory
Demand forecasting
Historical sales, seasonality, promotions, and market signals combined to predict demand — 30% fewer stockouts.
Vendor onboarding automation
New vendor applications reviewed, compliance documents verified, and onboarding workflows managed end-to-end.
Purchase order management
Reorder points triggered, POs generated, and vendor communications managed automatically based on demand signals.
Markdown optimization
Slow-moving inventory identified and optimal markdown timing recommended — recovering 15% more margin.
Marketing & Intelligence
Campaign performance analysis
Cross-channel campaign results aggregated, attributed, and summarized — with recommendations for budget reallocation.
Competitive price monitoring
Competitor pricing tracked across marketplaces, with alerts when price gaps open on key SKUs.
Customer feedback synthesis
Reviews, returns reasons, and support tickets analyzed for product quality signals and improvement opportunities.
Brand compliance monitoring
Product listings, marketing materials, and partner content reviewed for brand guideline compliance.
Connects to your entire Retail & E-commerce stack
100+ OAuth connectors — permissioned and secure. Your agents work across every tool your team already uses.
Automation for your most critical Retail & E-commerce workflows
FAQ
Frequently asked questions
AI agents automate returns processing, demand forecasting, catalog management, vendor onboarding, and customer support workflows. Retail teams handle peak volumes without proportional staffing increases.
Coworker agents handle returns processing and refund management, demand forecasting, product data synchronization across channels, vendor application review, and customer inquiry resolution.
Coworker agents analyze sales velocity, seasonal patterns, and supplier lead times to generate demand forecasts and prevent stockouts. They monitor inventory levels across channels and alert teams to reorder needs.
Yes. Coworker agents synchronize product information, pricing, and availability across Shopify, Amazon, wholesale portals, and other sales channels. They flag inconsistencies and update listings automatically.
AI agents auto-process return requests by verifying purchase history, applying return policy rules, and generating shipping labels. Straightforward returns are resolved instantly while exceptions are escalated to human agents.
Deploy AI agents for Retail & E-commerce in minutes
Connect your tools, pick a workflow, and your first agent runs before you finish setup.