Marketplaces

Grow supply and demand.
Not headcount.

Supply acquisition, buyer support, and community ops — agents that scale both sides of your marketplace simultaneously.

Salesforce

Google Sheets

Verified credentials for 22 approved suppliers

Salesforce

Activated marketplace listings for new suppliers

Gmail

Sent onboarding guides to approved suppliers

Supply Growth agent

Supplier Onboarding

2.1 days avg activation

50%

faster ticket resolution

70%

company-wide weekly active users

3x

faster supplier onboarding

40%

reduction in fraud losses

Marketplaces Agents

See Marketplaces agents in action.

Real workflows with tool requests, reasoning steps, and approval gates – exactly how they run in production.

Use Cases

AI agents for every Marketplaces workflow

Purpose-built agents that understand your industry's tools, terminology, and compliance requirements.

Supply Growth & Provider Acquisition

Lead enrichment & prospection

Potential suppliers identified, researched, and scored based on marketplace fit — with personalized outreach drafted automatically.

Account 360-degree view

Supplier performance, support history, transaction volume, and relationship health unified in a single view.

Provider onboarding automation

Applications reviewed, compliance verified, credentials checked, and onboarding workflows managed end-to-end — 3x faster.

Supply quality monitoring

Listing quality, response times, fulfillment rates, and review scores tracked — with automated alerts for declining providers.

Buyer & Seller Support

Two-sided ticket triage

Support tickets classified as buyer, seller, or platform issues — routed to the right team with full transaction context.

Dispute resolution assistance

Transaction disputes investigated, evidence gathered from both parties, and resolution recommendations prepared.

Technical troubleshooting

Integration issues, API errors, and platform bugs diagnosed with relevant logs and documentation surfaced automatically.

Knowledge hub automation

Help center articles generated and updated from resolved tickets, reducing repeat inquiries over time.

Community & Trust Operations

Fraud detection & prevention

Suspicious listing patterns, fake reviews, and payment anomalies detected — with investigation packages prepared for review.

Community moderation

User-generated content reviewed against community guidelines, violations flagged, and moderation actions recommended.

Community engagement insights

User behavior patterns, engagement trends, and satisfaction signals synthesized into actionable community health reports.

Trust & safety reporting

Safety incidents tracked, patterns identified, and compliance reports generated for leadership and regulators.

Growth & Intelligence

Marketplace analytics

GMV trends, take rates, conversion funnels, and cohort analysis synthesized from transaction data into executive dashboards.

Content localization at scale

Marketplace content, help articles, and provider communications translated and localized across markets — 90% faster.

Competitive intelligence

Competitor marketplace features, pricing changes, and supply acquisition strategies monitored and summarized weekly.

Customer insights

Buyer behavior, search patterns, and purchase intent signals analyzed to inform merchandising and category strategy.

Integrations

Connects to your entire Marketplaces stack

100+ OAuth connectors — permissioned and secure. Your agents work across every tool your team already uses.

Salesforce
Salesforce
Zendesk
Zendesk
Intercom
Intercom
Stripe
Stripe
Slack
Slack
Gmail
Gmail
Jira
Jira
Google Sheets
Google Sheets
Zoom
Zoom
Google Meet
Google Meet
HubSpot
HubSpot
Notion
Notion
Google Docs
Google Docs
Amplitude
Amplitude
90+
more
End-to-End Workflows

Automation for your most critical Marketplaces workflows

Supplier Onboarding Pipeline

Applications ingested, credentials verified, compliance checked, and approved suppliers activated — 3x faster than manual.

Two-Sided Dispute Resolution

Evidence gathered from buyer and seller, transaction history compiled, and resolution recommendation prepared for review.

Fraud Investigation Pipeline

Suspicious patterns detected, transaction histories compiled, user profiles analyzed, and investigation packages prepared.

Supply Quality Monitoring

Provider metrics tracked against SLAs — listing quality, response times, and fulfillment rates flagged when declining.

Community Health Dashboard

Engagement metrics, moderation volumes, and user satisfaction synthesized into weekly community health reports.

Marketplace Localization

Content translated, listings adapted, and support materials localized for new markets — coordinated end-to-end.

FAQ

Frequently asked questions

AI agents automate supplier onboarding, dispute resolution, fraud detection, community moderation, and trust and safety workflows. Marketplaces scale both sides of the platform without proportional ops teams.

Coworker agents handle supplier application processing, buyer-seller dispute investigation, fake listing detection, review manipulation flagging, community health monitoring, and cross-platform data synchronization.

AI agents scan listings for policy violations, detect review manipulation patterns, investigate reported disputes with full transaction context, and flag suspicious accounts for human review.

Yes. Coworker agents process supplier applications by verifying documentation, checking compliance requirements, and scoring readiness. Approved suppliers are automatically provisioned while flagged applications route to human review.

AI agents pull complete transaction history, communication logs, and policy context to investigate disputes. They draft resolution recommendations based on precedent and marketplace policies, reducing resolution time significantly.

Deploy AI agents for Marketplaces in minutes

Connect your tools, pick a workflow, and your first agent runs before you finish setup.