Customer Success
Understand your customers like never before.
Understand your customers like never before.
Coworker doesn't just aggregate customer data—it understands it. Deliver exceptional customer experiences, reduce churn, and drive expansion revenue.
Coworker doesn't just aggregate customer data—it understands it. Deliver exceptional customer experiences, reduce churn, and drive expansion revenue.
Why Customer Success
teams choose Coworker.
Information
Coworker eliminates time searching for info, writing updates, and reviewing PRs
Information
Coworker eliminates time searching for info, writing updates, and reviewing PRs
Information
Coworker eliminates time searching for info, writing updates, and reviewing PRs
Fires, extinguished
Coworker gets code shipped way faster through contextually aware automations
Fires, extinguished
Coworker gets code shipped way faster through contextually aware automations
Fires, extinguished
Coworker gets code shipped way faster through contextually aware automations
Proactive monitoring
Coworker shares progress updates and provides proactive quality suggestions
Proactive monitoring
Coworker shares progress updates and provides proactive quality suggestions
Proactive monitoring
Coworker shares progress updates and provides proactive quality suggestions
Product Overview
Your Customer Success Command Center.
Coworker transforms scattered information into rich insight and action, saving CS teams up to 8 hours per week while supercharging cross-functional visibility.
Coworker transforms scattered information into rich insight and action, saving CS teams up to 8 hours per week while supercharging cross-functional visibility.
A Single Source of Truth for Customers
Coworker aggregates information related to each customer across Slack and Teams, meetings, CRM, Docs and more
Track customers interactions across apps
Instant answers on products and features
Aggregate feedback and issues
A Single Source of Truth for Customers
Coworker aggregates information related to each customer across Slack and Teams, meetings, CRM, Docs and more
Track customers interactions across apps
Instant answers on products and features
Aggregate feedback and issues
A Single Source of Truth for Customers
Coworker aggregates information related to each customer across Slack and Teams, meetings, CRM, Docs and more
Track customers interactions across apps
Instant answers on products and features
Aggregate feedback and issues
Proactive Customer Health Monitoring
Stop being surprised by customer issues. Get ahead of problems before they impact retention.
Monitor customer engagement and usage
Deep research on at-risk accounts and sentiment
Automatically share insights cross-functionally
Proactive Customer Health Monitoring
Stop being surprised by customer issues. Get ahead of problems before they impact retention.
Monitor customer engagement and usage
Deep research on at-risk accounts and sentiment
Automatically share insights cross-functionally
Proactive Customer Health Monitoring
Stop being surprised by customer issues. Get ahead of problems before they impact retention.
Monitor customer engagement and usage
Deep research on at-risk accounts and sentiment
Automatically share insights cross-functionally
Turn Meetings into Intelligence
Maximize the value of every customer interaction with comprehensive meeting intelligence.
Capture meeting summaries and issues
Monitor sentiment across customer interactions
Generate personalized follow-ups and actions
Turn Meetings into Intelligence
Maximize the value of every customer interaction with comprehensive meeting intelligence.
Capture meeting summaries and issues
Monitor sentiment across customer interactions
Generate personalized follow-ups and actions
Turn Meetings into Intelligence
Maximize the value of every customer interaction with comprehensive meeting intelligence.
Capture meeting summaries and issues
Monitor sentiment across customer interactions
Generate personalized follow-ups and actions
Automate Repetitive CS Processes
Spend more time with customers and less time on repetitive tasks and analysis
Run scheduled reporting on customer health
Automate customer status updates
Generate FAQs and documentation
Automate Repetitive CS Processes
Spend more time with customers and less time on repetitive tasks and analysis
Run scheduled reporting on customer health
Automate customer status updates
Generate FAQs and documentation
Automate Repetitive CS Processes
Spend more time with customers and less time on repetitive tasks and analysis
Run scheduled reporting on customer health
Automate customer status updates
Generate FAQs and documentation
Why Coworker works
Coworker is powered by OM1.
Most enterprise AI only delivers simple answers and basic automations. Coworker is able to do ambiguous and valuable work because of the deep context generated by Organizational Memory (OM1).
Deeply connected
Coworker easily and securely connects to your company’s structured and unstructured data across 50+ apps.
Deeply connected
Coworker easily and securely connects to your company’s structured and unstructured data across 50+ apps.
Deeply connected
Coworker easily and securely connects to your company’s structured and unstructured data across 50+ apps.
Synthesized memory layer
Most enterprise AI uses naive RAG across raw data. OM1 builds a deep understanding of your company across 300+ dimensions.
Synthesized memory layer
Most enterprise AI uses naive RAG across raw data. OM1 builds a deep understanding of your company across 300+ dimensions.
Synthesized memory layer
Most enterprise AI uses naive RAG across raw data. OM1 builds a deep understanding of your company across 300+ dimensions.
Greater accuracy, relevance, and actionability
That means Coworker truly understands your team, projects, priorities, and can mind-blowing analysis and work outputs.
Greater accuracy, relevance, and actionability
That means Coworker truly understands your team, projects, priorities, and can mind-blowing analysis and work outputs.
Greater accuracy, relevance, and actionability
That means Coworker truly understands your team, projects, priorities, and can mind-blowing analysis and work outputs.
Enhanced Collaboration
Streamline workflows with team-friendly features
Enhanced Collaboration
Streamline workflows with team-friendly features
Data Security
Safeguard your data with top-tier encryption
Data Security
Safeguard your data with top-tier encryption
Continuous Improvement
Let AI adapt and improve with evolving data
Continuous Improvement
Let AI adapt and improve with evolving data
Request a demo
Request a demo
Testimonials
Customers love Coworker.
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
FAQ
Frequently Asked Questions
Still have a question?
We'll be happy to help you.
How does organizational memory work?
How do you handle data security?
We implement rigorous enterprise-grade security standards through a comprehensive framework that includes SOC 2 Type II compliance, CASA Tier 2, end-to-end encryption with AES-256, and granular role-based access controls. Our security infrastructure is independently audited across 193 automated security tests and implements 20 distinct security controls across data, network, and application layers. All data is fully partitioned, with no model training on your connected data sources.
How does privacy work?
Why is this better than other enterprise AI?
How easy is it to setup?
How does organizational memory work?
How do you handle data security?
We implement rigorous enterprise-grade security standards through a comprehensive framework that includes SOC 2 Type II compliance, CASA Tier 2, end-to-end encryption with AES-256, and granular role-based access controls. Our security infrastructure is independently audited across 193 automated security tests and implements 20 distinct security controls across data, network, and application layers. All data is fully partitioned, with no model training on your connected data sources.
How does privacy work?
Why is this better than other enterprise AI?
How easy is it to setup?
How does organizational memory work?
How do you handle data security?
We implement rigorous enterprise-grade security standards through a comprehensive framework that includes SOC 2 Type II compliance, CASA Tier 2, end-to-end encryption with AES-256, and granular role-based access controls. Our security infrastructure is independently audited across 193 automated security tests and implements 20 distinct security controls across data, network, and application layers. All data is fully partitioned, with no model training on your connected data sources.
How does privacy work?
Why is this better than other enterprise AI?
How easy is it to setup?
Do more with Coworker.
Company
2261 Market Street, 4903
San Francisco, CA 94114
Do more with Coworker.
Company
2261 Market Street, 4903
San Francisco, CA 94114
Do more with Coworker.
Company
2261 Market Street, 4903
San Francisco, CA 94114