Stop Hunting for Customer Context.
Stop Hunting for Customer Context.
Stop Hunting for Customer Context.
Trusted by:
Context
How Coworker Transforms Customer Success.
Most enterprise AI deliver simple answers and basic automations. Coworker can do complex work because it has deep context on your company.
Instant Customer Context.
Instant Customer Context.
Get the complete customer story in 15 seconds—not 15 minutes of digging through systems. OM1 connects every touchpoint from sales promises to engineering blockers to support escalations.
Get the complete customer story in 15 seconds—not 15 minutes of digging through systems. OM1 connects every touchpoint from sales promises to engineering blockers to support escalations.
Instant Customer Context.
Get the complete customer story in 15 seconds—not 15 minutes of digging through systems. Our OM1 AI connects every touchpoint from sales promises to engineering blockers to support escalations.
Predictive Churn Intelligence
Coworker continuously monitors the signals traditional CS platforms can't see: engineering conversations about your customer's implementation, sales discussions about renewals, support sentiment analysis, product engagement patterns, and cross-departmental communications.
Predictive Churn Intelligence
Coworker continuously monitors the signals traditional CS platforms can't see: engineering conversations about your customer's implementation, sales discussions about renewals, support sentiment analysis, product engagement patterns, and cross-departmental communications.
Seamless Connector Sync
Seamless Connector Sync
Coworker doesn't replace your CS stack—it makes Salesforce, HubSpot, and Zendesk exponentially smarter.
Our platform connects via secure APIs to 50+ business applications including Slack, Jira, Google Workspace, GitHub, Intercom, Snowflake, and product analytics tools, feeding your existing CS workflows the cross-departmental intelligence they can't access on their own.
Seamless Connector Sync
Coworker doesn't replace your CS stack—it makes Salesforce, HubSpot, and Zendesk exponentially smarter. Our platform connects via secure APIs to 50+ business applications including Slack, Jira, Google Workspace, GitHub, Intercom, Snowflake, and product analytics tools, feeding your existing CS workflows the cross-departmental intelligence they can't access on their own.
Use Cases
How Customer Success Teams use Coworker
Explore use cases by team and function.
Customer Success
Create customer success playbooks
Customer Success
Fix customer onboarding problems
Customer Success
Find upsell opportunities
Customer Success
Hand off customers smoothly
Customer Success
Customer Onboarding Documentation & Automation
Customer Success
Customer Health Scoring & Proactive Intervention
Customer Success
Solve recurring support issues
Customer Success
Meeting Intelligence & Follow-up Automation
Customer Success
Spot at-risk customers early
Customer Success
Create customer success playbooks
Customer Success
Fix customer onboarding problems
Customer Success
Find upsell opportunities
Customer Success
Hand off customers smoothly
Customer Success
Customer Onboarding Documentation & Automation
Customer Success
Customer Health Scoring & Proactive Intervention
Customer Success
Solve recurring support issues
Customer Success
Meeting Intelligence & Follow-up Automation
Customer Success
Spot at-risk customers early
Customer Success
Create customer success playbooks
Customer Success
Fix customer onboarding problems
Customer Success
Find upsell opportunities
Customer Success
Hand off customers smoothly
Customer Success
Customer Onboarding Documentation & Automation
Customer Success
Customer Health Scoring & Proactive Intervention
Customer Success
Solve recurring support issues
Customer Success
Meeting Intelligence & Follow-up Automation
Customer Success
Spot at-risk customers early
Teams
Why Customer Success
teams choose Coworker.
Account Research In Seconds
Instead of jumping between systems, generate a complete account briefing that includes sales promises, support escalations, meeting notes, and engineering tickets. Teams get a single briefing that saves hours and clarifies next steps so reps enter calls ready to act.
Account Research In Seconds
Instead of jumping between systems, generate a complete account briefing that includes sales promises, support escalations, meeting notes, and engineering tickets. Teams get a single briefing that saves hours and clarifies next steps so reps enter calls ready to act.
Account Research In Seconds
Instead of jumping between systems, generate a complete account briefing that includes sales promises, support escalations, meeting notes, and engineering tickets. Teams get a single briefing that saves hours and clarifies next steps so reps enter calls ready to act.
Automate Repetitive CS Processes
Automated status updates, follow-up generation, and scheduled reports reduce manual work. That frees CSMs to own relationship tasks that directly impact retention and expansion.
Automate Repetitive CS Processes
Automated status updates, follow-up generation, and scheduled reports reduce manual work. That frees CSMs to own relationship tasks that directly impact retention and expansion.
Automate Repetitive CS Processes
Automated status updates, follow-up generation, and scheduled reports reduce manual work. That frees CSMs to own relationship tasks that directly impact retention and expansion.
Meeting Intelligence That Drives Action
Capture meeting summaries, action items, and issues automatically and push them where work happens. Teams spend less time transcribing and more time resolving customer priorities.
Meeting Intelligence That Drives Action
Capture meeting summaries, action items, and issues automatically and push them where work happens. Teams spend less time transcribing and more time resolving customer priorities.
Meeting Intelligence That Drives Action
Capture meeting summaries, action items, and issues automatically and push them where work happens. Teams spend less time transcribing and more time resolving customer priorities.
Feedback Aggregation For Product And Support
Aggregate feedback from calls, tickets, and surveys to identify patterns and prioritize fixes. Product and engineering gain decision-ready evidence that speeds up meaningful fixes and roadmap clarity.
Proactive Interventions And Playbooks
Generate contextual playbooks tied to account signals so reps act proactively. Playbooks recommend steps informed by organizational memory and past outcomes, which reduces guesswork in escalation moments.
Testimonials
Customers love Coworker.
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
"Between Slack, docs, meetings, and project tools, Coworker helps us track what actually matters — and turns scattered updates into real, actionable insight."
Joshua S.
Head of AI, Cut+Dry
"Coworker isn’t just a transcription tool — it’s changed how we work. We used to waste hours piecing together notes. Now everything’s auto-captured, contextualized, and connected, so our team can focus on what drives results instead of admin work."
Mal C.
Cofounder, Ecom Nation
"Coworker saves me hours by surfacing important info I’d otherwise miss. It’s become a key part of my daily workflow — I’m constantly impressed by the insights it provides."
Noah T.
CPO, Curri
Why Coworker works
Proof And Results For Customer Success Teams
Most enterprise AI only delivers simple answers and basic automations. Coworker is able to do ambiguous and valuable work because of the deep context generated by Organizational Memory (OM1).
Key Metrics
Customers report saving up to 8 hours per week per rep and a 60 percent reduction in time spent searching for customer information. Those efficiency gains translate into faster renewals and more bandwidth for expansion activities.
Key Metrics
Customers report saving up to 8 hours per week per rep and a 60 percent reduction in time spent searching for customer information. Those efficiency gains translate into faster renewals and more bandwidth for expansion activities.
Key Metrics
Customers report saving up to 8 hours per week per rep and a 60 percent reduction in time spent searching for customer information. Those efficiency gains translate into faster renewals and more bandwidth for expansion activities.
Enterprise Customers And Scale
Trusted by 25 plus enterprise customers in B2B SaaS and tech. The platform scales across departments and preserves existing CS workflows while adding cross-functional intelligence.
Enterprise Customers And Scale
Trusted by 25 plus enterprise customers in B2B SaaS and tech. The platform scales across departments and preserves existing CS workflows while adding cross-functional intelligence.
Enterprise Customers And Scale
Trusted by 25 plus enterprise customers in B2B SaaS and tech. The platform scales across departments and preserves existing CS workflows while adding cross-functional intelligence.
Cost And Productivity Proof
Customers report a 14 percent implementation velocity improvement and estimated savings of approximately $750K per 100 employees when replacing point solutions and manual search workflows. These figures help procurement and finance teams model ROI accurately.
Cost And Productivity Proof
Customers report a 14 percent implementation velocity improvement and estimated savings of approximately $750K per 100 employees when replacing point solutions and manual search workflows. These figures help procurement and finance teams model ROI accurately.
Cost And Productivity Proof
Customers report a 14 percent implementation velocity improvement and estimated savings of approximately $750K per 100 employees when replacing point solutions and manual search workflows. These figures help procurement and finance teams model ROI accurately.
Security
Integrations, Security, and Compliance
Most enterprise AI only delivers simple answers and basic automations. Coworker is able to do ambiguous and valuable work because of the deep context generated by Organizational Memory (OM1).
Connects To 50 Plus Apps
Coworker links to Slack, Github, CRM, meetings, docs, and ticketing systems so account context is comprehensive. That integration breadth prevents blind spots that come from single-platform views
Connects To 50 Plus Apps
Coworker links to Slack, Github, CRM, meetings, docs, and ticketing systems so account context is comprehensive. That integration breadth prevents blind spots that come from single-platform views
Connects To 50 Plus Apps
Coworker links to Slack, Github, CRM, meetings, docs, and ticketing systems so account context is comprehensive. That integration breadth prevents blind spots that come from single-platform views
Enterprise Compliance And Certifications
Coworker maintains SOC 2 Type 2, GDPR alignment, and CASA Tier 2 verification. Security teams keep control through existing access models and no permission elevation.
Enterprise Compliance And Certifications
Coworker maintains SOC 2 Type 2, GDPR alignment, and CASA Tier 2 verification. Security teams keep control through existing access models and no permission elevation.
Enterprise Compliance And Certifications
Coworker maintains SOC 2 Type 2, GDPR alignment, and CASA Tier 2 verification. Security teams keep control through existing access models and no permission elevation.
Single Source Of Truth For Cross-Functional Teams
Aggregate product, engineering, sales, and CS inputs into a single account record for clearer handoffs and fewer surprises. That single view reduces friction across onboarding and renewal processes.
Single Source Of Truth For Cross-Functional Teams
Aggregate product, engineering, sales, and CS inputs into a single account record for clearer handoffs and fewer surprises. That single view reduces friction across onboarding and renewal processes.
Single Source Of Truth For Cross-Functional Teams
Aggregate product, engineering, sales, and CS inputs into a single account record for clearer handoffs and fewer surprises. That single view reduces friction across onboarding and renewal processes.
FAQ
Frequently Asked Questions
Still have a question?
We'll be happy to help you.
How does organizational memory work?
How do you handle data security?
We follow strict enterprise-grade security standards, including SOC 2 compliance, end-to-end encryption, and role-based access controls. Data never leaves your cloud unless explicitly permitted, and audit logs ensure transparency and control.
How easy is it to setup?
Why is this better than other enterprise AI?
How does privacy work?
How does organizational memory work?
How do you handle data security?
We follow strict enterprise-grade security standards, including SOC 2 compliance, end-to-end encryption, and role-based access controls. Data never leaves your cloud unless explicitly permitted, and audit logs ensure transparency and control.
How easy is it to setup?
Why is this better than other enterprise AI?
How does privacy work?
How does organizational memory work?
How do you handle data security?
We follow strict enterprise-grade security standards, including SOC 2 compliance, end-to-end encryption, and role-based access controls. Data never leaves your cloud unless explicitly permitted, and audit logs ensure transparency and control.
How easy is it to setup?
Why is this better than other enterprise AI?
How does privacy work?
Do more with Coworker.
Coworker
Make work matter.
Coworker is a trademark of Village Platforms, Inc
SOC 2 Type 2
GDPR Compliant
CASA Tier 2 Verified
Company
2261 Market St, 4903 San Francisco, CA 94114
Alternatives
Do more with Coworker.
Coworker
Make work matter.
Coworker is a trademark of Village Platforms, Inc
SOC 2 Type 2
GDPR Compliant
CASA Tier 2 Verified
Company
2261 Market St, 4903 San Francisco, CA 94114
Alternatives
Do more with Coworker.
Coworker
Make work matter.
Coworker is a trademark of Village Platforms, Inc
SOC 2 Type 2
GDPR Compliant
CASA Tier 2 Verified
Company
2261 Market St, 4903 San Francisco, CA 94114
Alternatives